Follow

I want to send a bug report

If you want to report a bug in a gameplay, please, provide us the following information in your ticket:

- a name of the mine where have you encountered such situation;

- a detailed description of the actions that have lead to such result;

- some screenshots displaying the bug;

- it would be a great help for us if you could record a video with reproducing this issue.

Was this article helpful?
2 out of 5 found this helpful
Have more questions? Submit a request

12 Comments

  • 0
    Avatar
    Louis simon lajeunesse

    Hello,

    Not really a bug, but a limitation. so i'm level 90, but I see there is new towers available trough level event rewards for 15–69 level players.

    Does that mean I will never get these tower?

    I like pvp and competition, but it puts me at a real desaventage (ex.: indestructble idols) that I will never get?

    Please explain if there is another way around this.

    Tks,

    Louis-Simon

     

  • 0
    Avatar
    Михаил Ласточкин

    пытался привязать этот аккаунт к почте, написал вместо misharus222@mail.ru вот это misharys222@mail.com, теперь немогу исправить это сам

     

  • 1
    Avatar
    Harry Hawthorne

    Thank you for your help, the problem has been resolved. I had to work through the part of the tutorial before I could resync my game. All is now right in the Prime Zone.

                                           Harry Wayne Hawthorne

                                           classicplayer

  • 0
    Avatar
    N O

    Hello, I have a premium account. Many times in the game, the last few mobs "crashed" at the end of the game. I lost a lot of time and rewards. I enclose a screenshot of the last game. Please correct these errors. Do you think you will be limited on a horizontal screen in the future?

  • 0
    Avatar
    Germán Fernández

    Since the last update the load times to manage cards(access to inventory, merge them, level up...) are exorbitant.

  • 0
    Avatar
    Constantin Pana

    No premium 15 day

  • 0
    Avatar
    hira sharker

    I have just purchased premium 2 days ago for 30 days but now it seems this game is dead, you should have given notice prior to shutting down the server.

  • 0
    Avatar
    Ahmet Okur

    İ buy two times premium 30 days but i cant premium

  • 0
    Avatar
    Ahmet Okur

    Why no active mu premium

  • 0
    Avatar
    Maxkozak6

    I have been waiting already 1 week for answer, I bought premium and didn't get it. Is support still alive?

  • 0
    Avatar
    Maxkozak6

    I have been waiting already 1 week for answer, I bought premium and didn't get it. Is support still alive?

  • 0
    Avatar
    helmut mayer

    Das Spiel startet nicht mehr. Das Spiel bleibt beim "Synchronisieren" stehen. Ich habe noch nie eine Antwort erhalten, viele Anfragen seit mehreren Monaten.

Please sign in to leave a comment.
Powered by Zendesk